Category Archives: Market Research

How Efficient is your Law Firm Help Desk? The 2nd Edition Guru Guide Tells All

Business audits and financial check ups are an important component of not only corporate life but also law firm operations. Gathering business intelligence about law firm clients, firm profitability, new business oppoortunities and the like is increasingly becoming a legal … Continue reading

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ILTA Members Listed 103 Vendors as Giving Exceptional Customer Support

  As part of our 6th annual "2011 ILTA/InsideLegal Technology Purchasing Survey", which was distributed to ILTA member firms with 50+ attorneys, we asked what legal vendors provided ILTA members with exceptional customer support. The vendors with the most unsolicited mentions … Continue reading

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ILTA and InsideLegal Release 2011 ILTA/InsideLegal Technology Purchasing Survey

            The International Legal Technology Association (ILTA), and InsideLegal just released the findings of the 6th annual ILTA/InsideLegal Technology Purchasing Survey (Survey). The 2011 Survey, focused on feedback from ILTA member law firms with 50 or more … Continue reading

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ILTA Exhibitors Resource: Take a Peek at Last Year’s Law Firm Purchasing Survey

Each year since 2006, ILTA has commissioned InsideLegal to produce the Annual ILTA Member Technology Purchasing Survey. This is a comprehensive, free market resource for ILTA members, non-ILTA firms, consultants/technologists and vendors to gauge the industry and develop a benchmark on … Continue reading

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Law Firm Technology Purchasing Annual Resource – Looking for Your Input

Each year since 2006, InsideLegal and ILTA have partnered to produce the Annual ILTA Member Technology Purchasing Survey. This is a comprehensive, free market resource for ILTA members, non-ILTA firms, consultants/technologists and vendors to gauge the industry and develop a … Continue reading

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New Global Legal IT Survey Worth Checking Out – Legal IT Landscapes

We just finished a thorough read of a new, broad based legal IT professionals technology survey definitely worth talking about. Co-produced by our friends UK-based legalsupportnetwork and Netherlands-headquartered Legal IT Professionals, the "Legal IT Landscapes" survey includes some key issues on the … Continue reading

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Am Law 100 Report Released

The Am Law 100, the annual report published by ALM's The American Lawyer since 1987, was recently released. You can view the complete press release here, but below is a look at some of the results. The Am Law 100's overall gross revenue … Continue reading

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Legal Helpdesk Statistics & Benchmarks for the Legal Industry

How many law firm helpdesk tickets pertain to Microsoft Office questions?  What day of the week sees the most helpdesk tickets logged in a law firm? What percentage increase do law firm helpdesk departments see during a firm-wide software upgrade? … Continue reading

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Podcasts & Coverage of the 2010 ILTA Member Technology Purchasing Survey

We had the opportunity to speak with many industry editors and blogs/podcasts about the 2010 InsideLegal/ILTA Member Technology Purchasing Survey. Below are a few… ILTA TV For the past two years, ILTA has provided ILTA TV during the annual conference. … Continue reading

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Not your average ILTA session…ILTA Vendor Education Program Addresses Legal Technology Vendor/Consultant Needs

The dust has slowly settled on an ILTA educational conference that not only ended with a bang (a la the inaugural ILTA Distinguished Peer Awards), but overall proved that NOTHING compares to this 4 1/2 day extravaganza of legal technology … Continue reading

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